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Who we are

We are an assistance and reinsurance company specializing in travel insurance, health assistance and micro-insurance.  Based in Morocco and in Mauritius, we are partner of AXA Assistance and operate in Africa and in the Middle East.
Our vision is to streamline insurance, making it straightforward and accessible, because protecting people should always be simple

Message from our Chairman

At Cover Edge, we redefine coverage through simplicity, innovation, and a human-firstapproach.With over 20 years of experience in insurance and assistance in Africa, I have witnessed the power of trust and transparency in transforming lives and building lasting partnerships.
As a partner of AXA Assistance, we deliver bold solutions in travel insurance, health assistance, and micro-insurance across Africa and the Middle East.
Our vision is driven by the strength of our teams on the ground, close collaboration with our partners, and an unwavering commitment to technological innovation.Join us on this journey toward a more secure and connected future.

MehdiTazi
Chairman of Cover Edge

Who we are

We are an insurance, assistance and reinsurance company specializing in travel insurance, health assistance and micro-insurance.  Based in Morocco, we operate in Africa, in Asia and in the Middle East. Our vision is to streamline insurance, making it straightforward and accessible, because protecting people should always be simple

Our story

We have been protecting +5 million people in the last 25 years.

Launch in 1998

AXA Assistance Maroc is launched to support the roadside assistance activity for AXA Morocco and develop travel insurance in Morocco

2005-2010

Launch of the first partnerships in West and East Africa

2022

Entry of a new majority shareholder in AXA Assistance Maroc
Mehdi Tazi, former CEO of Saham Group, becomes the main shareholder of AXA Assistance Maroc, while AXA Morocco remains an important shareholder

2025

Rebranding of AXA Assistance Maroc to become Cover Edge.

Establishment of a new location in Mauritius with Cover Edge RE, expanding our presence in the East African region.

We offer top-edge services

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Comprehensive & customizable product offering

From roadside assistance to travel insurance or micro-insurance products, Cover Edge has a wid range products, with the ability to develop customized products to answer any specific needs

24/7 Assistance & experienced claims handling team

Our 24/7 assistance service is backed by an experienced team of 80 claims handlers and dedicated doctors, ensuring seamless support whenever and wherever you need it.

Robust global network  of providers

Global reach with the capability to assist policyholders in any country, providing direct access to a network of over 40,000 medical and non-medical service providers worldwide.

Strong on-the-ground presence 

Robust on-the-ground presence in Africa with 8 Sales Directors and Managers in West, Central and East Africa, reinforcing our ability to closely collaborate with our partners 

Focus on Tech innovation

Introducing Omniclaims © in 2024—an innovative platform integrating AI-based WhatsApp capabilities and an intuitive online claims portal, offering an unparalleled omnichannel claim experience for both clients and partners.

Agile company with fast-decision making

Our dedicated top management enables swift decision-making across all aspects, fostering collaboration and quick responses to meet evolving needs.

Our locations

We operate from offices in Morocco and Mauritius. Additionally, with our presence in Paris, Abidjan, Dakar, and Douala, our sales teams are 100% dedicated to Africa: we are constantly on the ground, staying close to our partners.

Our service footprint

We are always close to offer personnalized, empathetic and efficient service wherever our clients are

225

Partnerships across Africa

+40k

Medical & service provider across the globe

350k

Claims handled each year

+120

Ops & Medical team members dedicated to Africa, Asia & Middle East

Our value proposition

Customized Protection, Seamless Support, Worldwide Reach

Comprehensive & customizable product offering

From roadside assistance to travel insurance or micro-insurance products, Cover Edge has a wid range products, with the ability to develop customized products to answer any specific needs

24/7 Assistance & experienced claims team

Our 24/7 assistance service is backed by an experienced team of +120 claims handlers and dedicated doctors, ensuring seamless support whenever and wherever you need it.

Robust global network  of providers

Global reach with the capability to assist policyholders in any country, through a network of over 40,000 medical and non-medical service providers worldwide.

Strong on-the-ground presence 

Robust on-the-ground presence in Africa with 8 Sales Directors and Managers in West, Central and East Africa, reinforcing our ability to closely collaborate with our partners 

Focus on Tech innovation

Introducing Omniclaims © in January 2025 —an innovative platform integrating  WhatsApp capabilities and an intuitive online claims portal, offering an unparalleled omnichannel claim experience for both clients and partners

Agile company with fast-decision making

Our dedicated top management enables swift decision-making across all aspects, fostering collaboration and quick responses to meet evolving needs.

Our team

Tarik Alouajaji
CEO
Loris Nazon
Managing Director
Rafika Lakhal
Executive Director - North, Western & Central Africa
Kamel Bouziane
CCO East Africa & Emerging Markets
Saad Kandil
Chief Transformation Officer
Rachid Sekkat
Chief Financial Officer
Abdelhadi Lazrak
Chief Operating Officer
Boubker Driouich
Chief Medical Officer

Our team

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Mehdi Tazi
Chairman
Tarik Alouajaji
CEO
Loris Nazon
Managing Director – Africa
Rafika Lakhal
CCO – North, Western & Central Africa
Read Surfooddun
CCO East Africa
Kamel Bouziane
CCO Middle-East & Emerging Markets
Saad Kandil
Chief Transformation Officer

We're hiring!

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